SatCoNet provides call center outsourcing solutions to businesses.
We go beyond traditional call center services by offering services such as order taking, help desk, customer acquisition, Troubleshooting, Site visits and Emergency response.
We offer span all clients in all industries who are in need of comprehensive or singular services. Whatever your needs are, services can be customized to fit your framework. Our call center is staffed with agents, supervisors, and staff that are focused on the growth of your organization. We succeed when you succeed and it is imperative that we focus on increasing your sales and customer service support through excellent call center support.
Outsourcing has many advantages including increasing available personnel to answer customer questions and respond to customer service issues, lowering overhead, eliminating gaps in customer service, and increasing customer to business response times fostering strength in your brand. If you are performing direct marketing campaigns or just responding to marketing efforts, you know inbound call volume can fluctuate. Fluctuations that your office cannot handle mean lost opportunities. Using SatCoNet as a call outsourcing service mean you will never miss a call or an opportunity again. Our call center provides an architecture of agents plus offsite overflow operators to give your callers the customer service they expect.